Alexis Design and Build (“Alexis”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, enquire about our services, engage us for design, renovation, construction, A&A or carpentry works, communicate with us by any means, or enter into a contract with us. By using our website or engaging our services, you agree to the terms of this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all clients and prospective clients, all website visitors, all business partners, suppliers, and subcontractors, and all individuals whose personal data is in our possession or under our control.

2. Definition of Personal Data

“Personal Data” means data, whether true or not, about an individual who can be identified from that data alone, or from that data and other information to which we have or are likely to have access.

3. Types of Personal Data We May Collect

We may collect and process personal data including, but not limited to, identity and contact information such as your full name, NRIC, FIN or passport number where legally required, phone number, email address, and residential or property address. We may also collect property and project information such as unit number, floor plans, site details, photos and videos of your property, as well as your project requirements and preferences. Financial and contractual information may include billing details, payment records, quotations, and contract information. Communication data may include emails, WhatsApp messages, call records, meeting notes, feedback, and other correspondence. We may also collect marketing and website data such as IP address, browser type, cookies, usage data, and website interaction behaviour.

4. How We Collect Your Personal Data

We may collect your personal data through website enquiry forms, phone calls, WhatsApp, email, or social media communications, in-person meetings, contracts, forms and documents, site surveys and project documentation, as well as through cookies and website tracking tools.

5. Purpose of Collection, Use and Disclosure

We may collect, use, and disclose your personal data in order to respond to enquiries, prepare quotations and proposals, provide design, renovation, construction, A&A and carpentry services, manage and execute your project, coordinate with consultants, suppliers, subcontractors and authorities, handle authority submissions and approvals, and provide customer support and after-sales service. We may also use your personal data for administrative and legal purposes including contract administration, billing and payments, record keeping, legal compliance, dispute resolution, audit and regulatory requirements. Where consent has been given, we may also use your personal data for marketing and business purposes such as sending updates, promotions or service information, improving our services and website, and showcasing project photos and videos, subject to agreement or anonymisation where appropriate.

6. Disclosure of Personal Data

We may disclose your personal data to our employees and project teams, professional consultants such as engineers or architects, subcontractors and suppliers, building management, MCST, HDB, BCA, URA or other relevant authorities, and legal, accounting or regulatory bodies where required by law. We do not sell, rent, or trade your personal data to third parties.

7. Consent

By providing your personal data to us, you consent to our collection, use, and disclosure of your personal data for the purposes stated in this Privacy Policy. You acknowledge that failure to provide certain required personal data may result in us being unable to provide our services. You may withdraw your consent at any time by contacting us in writing, subject to legal, regulatory, and contractual restrictions.

8. Accuracy of Personal Data

We will make reasonable efforts to ensure that the personal data in our possession or under our control is accurate and complete. You are responsible for informing us of any changes to your personal data.

9. Protection of Personal Data

We implement reasonable administrative, physical, and technical security measures to protect your personal data from unauthorised access, disclosure, loss, misuse, or modification.

10. Retention of Personal Data

We retain personal data only for as long as it is necessary to fulfil business, legal, or regulatory purposes, or as required by applicable Singapore laws. When personal data is no longer required, it will be securely destroyed or anonymised.

11. Access and Correction Requests

You may request access to or correction of your personal data by submitting a written request to us. We may charge a reasonable administrative fee where permitted by law.

12. Transfer of Personal Data Outside Singapore

If we transfer personal data outside Singapore, we will ensure that the receiving party provides a standard of protection that is comparable to the protection required under the PDPA.

13. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and improve website performance and content. You may disable cookies in your browser settings, but please note that some features of the website may not function properly as a result.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party websites.

15. Updates to This Privacy Policy

We may update or amend this Privacy Policy from time to time without prior notice. The latest version will always be published on our website and will take effect from the date of publication.

16. Data Protection Officer (DPO)

For any PDPA, privacy, or personal data-related matters, please contact:

Data Protection Officer
Alexis Design and Build
Email: admin@alexisgroupsg.com
Phone: +65 8894 9675

17. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Singapore.